Sale your car in the auction
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  • Вхід до системи
  • Sale your car in the auction
  • Презентація
    • Презентація Alcopa Auction
    • Чому обирати Alcopa Auction
    • Календар торгів
  • Список транспортних засобів
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      • Renault
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    • Всі наші транспортні засоби
    • Потримані туристичні автомобілі
    • Потримані автомобілі багатоцільового призначення
    • Автомобілі, що вийшли з ладу
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    • Vintage cars
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    • Як розмістити надбавку на інтернет-аукціоні
    • Як розмістити надбавку на торгах в залі
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    • How to participate to a live sale
    • Запитання й відповіді
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Вхід до системи
  • Sale your car in the auction
  • Презентація
    • Презентація Alcopa Auction
    • Чому обирати Alcopa Auction
    • Календар торгів
  • Список транспортних засобів
    • Найбільш популярні марки
      • Renault
      • Peugeot
      • Citroën
      • Audi
      • Volkswagen
    • Всі наші транспортні засоби
    • Потримані туристичні автомобілі
    • Потримані автомобілі багатоцільового призначення
    • Автомобілі, що вийшли з ладу
    • Обладнання
    • Vintage cars
  • Наші зали
    • Beauvais
    • Rennes
    • Tours
    • Nancy
    • Lyon
    • Marseille
    • Paris Sud
    • Інтернет
  • Посібник з купівлі
    • Як розмістити надбавку на інтернет-аукціоні
    • Як розмістити надбавку на торгах в залі
    • Як розмістити доручення на купівлю
    • How to participate to a live sale
    • Запитання й відповіді
  • Наші послуги
    • Гарантія
    • Страхування
    • Доставка
    • Експорт
    • News
  • Контакти

Privacy policy

Alcopa Auction guarantees to protect your privacy. We take care to make sure you receive the best protection possible for your personal data.

For more information, please visit the National Commission on Informatics and Freedoms’ website:

SUMMARY

  • Responsible entity
  • Collecting, processing and using personal data
  • Data collected on our website
  • Data recipients
  • Your rights under the Data protection law
  • Bank data
  • Data collected on the social networks
  • Use your data for marketing and business’ target
    • Newsletter
    • Display advertising banners
    • Postal mail and phone number

Responsible entity

Personal data is collected by:

Alcopa Auction, a simplified joint-stock company with capital of € 12,190,924.00, registered with the Trade and Companies Register of Créteil under the number 538 309 063 and whose head office is located at 1 Boulevard Hippolyte Marquès - 94200 Ivry-sur-Seine.

Terminology:

User: any physical person, with or without Alcopa Auction’ account, using Alcopa Auction website or any of the services offered on it.

Site : It means the website www.alcopa-auction.fr mobile as well as desktop versions.

Collecting, processing and using personal data

Alcopa Auction collects private data on any User browsing, consulting and carrying out commercial actions on our website, including use of cookies in accordance with the legislation in force.

This data collection is carried out for the following purposes:

  • Management of the customer account, his favorites and commercial actions
  • Logistics management and customer service
  • Provision of customer service, making sure that this service can be easily reached by telephone
  • Provision of sharing tools on social networks
  • Sending targeted commercial offers by email, on social networks or any other support
  • Personalization of websites (mobile and desktop versions) and applications according to the user choice
  • Fight against the fraud during payment
  • Measurement of website traffic (mobile and desktop)
  • Sharing information with business partners

Apart from commercial advertising operations, Alcopa Auction considers that all the above treatments are necessary for the implementation of the contract concluded between the Customer and Alcopa Auction.

Commercial advertising operations are based on the consent of the user to the processing of the data. The person concerned may withdraw his consent by emailing service-marketing@alcopa-auction.fr or writing a letter to the address below:

Alcopa Auction – Marketing Service

1 Boulevard Hippolyte Marquès

94200 Ivry-sur-Seine

Data collected on our website

Which data?

We collect and deal in particular:

  • Private individuals: your name, address, e-mail address, password, phone number, IP address, connection and navigation data, purchase history, favorites and claims.
  • Professionals: same data as the private individuals, as well as Kbis and IBAN.

The mandatory or optional nature of the collected data is reported to you during collection by an asterisk. Some data is collected automatically because of your actions on the website.

We also measure audience, for example the number of page views, the number of visits on the website, as well as the activity of visitors on the website and their return frequency.

When?

We collect your information especially when:

  • You create your account
  • You make a commercial action on our website or in our auction centers
  • You browse our website and view our products
  • Contact our Commercial Service

Data recipients

The data collected on our website is intended to be used exclusively by Alcopa Auction.

It can be sent to Alcopa Auction partners who can process the data on their behalf (data recipients) or the partners for whom the data will be processed according to the instructions of Alcopa Auction (subcontractors).

The recipients of the data are:

  • Financing institutions
  • Police authorities in the context of judicial requisitions concerning the fight against the fraud

The subcontractors:

  • Partners who secure payment on our website
  • Partners who manage the fight against the fraud
  • Shipping services
  • Partners who manage phone calls and emails

Your rights under the Data protection law

In accordance with the Freedom of Information Act of January 6, 1978 amended by the law of August 6, 2004, you have a right to access and oppose your personal data. You can write us online via our website or by mail to Alcopa Auction, 1 Boulevard Hippolyte Marquès - 94200 Ivry-sur-Seine, indicating your name, first name, and e-mail.

In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity card bearing your signature and specify the address to which the reply must be sent. An answer will be sent to you within 2 months after receiving the request.

Bank data

100% secured payment

Alcopa Auction uses the online payment solution of Lyra Network, Payzen, to require a credit card temporary hold. This process is PCI-DSS certified, allowing the highest online security level thanks to 3D Secure.

Gathered data relating to the credit card details are SSL-encrypted (website beginning with https) and therefore always transit in a secure environment, never in plain view, on the Internet. Private data entered on our website are strictly confidential. At no time will Alcopa Auction gain access to the entire credit card details.

Authorized bank cards for payment are CB / E-CARTE BLEU / MAESTRO / MASTERCARD / VISA / VISA ELECTRON.

Data collected on the social networks

Alcopa Auction uses social networks to improve the commercial relationship by proposing the targeted advertising offers on these networks.

The use of social networks to interact with Alcopa Auction (including Facebook Messenger tools, Facebook, Instagram or Twitter "share" buttons) is likely to lead to data exchanges between Alcopa Auction and these social networks.

For example, if you are connected to Facebook on your computer and you visit Alcopa Auction’ Facebook fan page, Facebook is likely to collect this information. Similarly, if you click on the "tweet" button on Alcopa Auction’ Twitter fan page, twitter will collect this information.

Alcopa Auction invites you to consult the personal data management policies of the various social networks to know the personal data that can be transmitted by them.

If you do not want social networks to collect information about you while browsing Alcopa Auction’ fan page, we advise you to sign out before visiting our fan pages.

Use your data for marketing and business’ target

Alcopa Auction uses your contact details to send you targeted advertisements, including advertisement by email.

In this context, Alcopa Auction engages to respect the applicable rules to each prospecting channel.

Newsletter

When creating an account, User can subscribe to Alcopa Auction’ newsletter. It has the possibility to unsubscribe at any time by clicking on the link at the bottom of each newsletter.

Display advertising banners

We also use the data collected during your visit to display advertising banners. These are advertisements that we activate on third-party sites. This is mostly done through cookies or pixels. Our goal is to make our advertising offers more practical and interesting. As part of advertising banners, we only work with anonymous data; the plain text information about you (your name or email address) is not stored in cookies.

Postal mail and phone number

The customer' postal address and phone number are necessary for the processing and management of payments as well as the commercial relationship between Alcopa Auction and customer.

Alcopa Auction uses this personal data for commercial advertising purposes. At any time, the customer has the opportunity to oppose it by emailing service-marketing@alcopa-auction.fr or by writing a letter to the address below:

Alcopa Auction – Marketing Service

1 Boulevard Hippolyte Marquès

94200 Ivry-sur-Seine

 
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